Stash Fine Yarns Customer Comments

Customer Comments....

Message: 22nd May 2013

Thank You very much, I got my yarn today, friday I'll be leaving for a week relaxing Holiday and I will take it with me.
I'll come back to your shop here or directly at stash fine yarns, and You can be sure I will suggest You to my friends.
Have a good day.
Lucy

Message: 23rd April 2013
The ball of wool I ordered yesterday has just arrived. Fantastic service -
thank you!
Kind Regards
Emma

Message: 4th April 2013
Dear Friends
My package of Noro Silk Garden yarn arrived this morning, & I'm delighted. Thank you for the speedy service, especially at this busy time of the year. I'm about to start knitting right now & will be making a cardigan for my 13-yr-old granddaughter's birthday in May.
With good wishes
Margaret

Message: 11th March 2013
Dear Staff at Celticove/Stash Fine Yarns,
It has been several years since I've ordered from you, and I often do favor free shipping offers (especially when placing orders requiring international postage fees), but I just wanted to thank you for the incredibly efficient delivery! I received my order today, the 9th of March. I placed it on March 1st!
The Rooster Delightful Lace, which is new to me, does appear to be as delightful as it looked online: beautiful color, sheen, and hand.
I was having a hard time finding any more of the discontinued Willow Tweed in Aqua (for a scarf in which the dye lot wasn't critical) and decided to try the "mint #20. The Willow Tweed Mint #20 is such a lovely color (far more beautiful than I expected) that I had to order more before it disappeared for good.
Thanks again for your excellent service.

Catherine (USA)

Message: 11th March 2013
Dear Stash

You've done it again! I rang in an order on Friday afternoon (lovely lady who helped me) and it was delivered to by postie today.
Thank you so much.

Isabelle

Message: 6th March 2013

Dear Leslie,
Thank you for your rapid delivery. I received the hooks first thing Tuesday morning. I will be happy to purchase material from you again in the future.
Regards,
Karen.

Message: 6th March 2013

Hi guys,

Just to say that my order arrived yesterday, thank you!!

You provide an excellent service! Your website is great; very user friendly and good photos of products. Your dispatch service is fab! I've always had good communications from you saying when my parcels are about to be dispatched and tour turn-around is excellent.

Love the Debbie Bliss Cashmerino Aran in the new colour Blackberry!

Many thanks to everyone at Stash Fine Yarns.

Mandy

Message: 26th February 2013

Well, what FANTASTIC service! Wool arrived today...thankyou so much!
Maggie W

Thank you for your brilliant service.
Joan

Hello to all at Stash
Just to say thanks for the speedy service, the books have just arrived.
Great to have some basic patterns in two handy books
Thanks again.
Valerie

Message: 21st February 2013

Just to say I received the wool yesterday lunch time. Lovely quality and colour. Can't wait to start knitting my hand-warmers! Very prompt service.
Thank you!
Best wishes
Diane

Message: 1st February 2013

Hi! I just wanted to let you know my order arrived today in the post, such fast service!!
Thank you!
Kimberly Mitchell
Bermuda

Message: 25th January 2013

Message:Hi, I just want to tell you how pleased I 'm with my yarn-order. I live in Sweden and placed an order 20 januari and today 25 januari, I recived my yarn!!!
And the yarn is lovely!! Thank you!
Yours sincerely / Cecilia Sjöberg

Message: 25th January 2013

Message: Many thanks for my order which I received this morning. I found your company on line and I am very pleased with your service. I will be ordering from you again.
Mrs. T McCabery

Message: 28th December 2012

Message:
I would just like to say a big thank you. I used your site for the first time yesterday and received my order in less than 24 hours! I am sure I will be returning again very soon. Excellent service and gorgeous yarn.

Message: 22nd December 2012

You are the only site that displays the patterns clearly. I've just bought the pattern book for Patons Colourful Twist and the photos were very clear and even gave an indication of the yarn requirement which no other site I've come across did. It was worth paying the few extra pence (26p) postage as a thank you for the great design of your website. Will use you again. Thank you.

Message: 22nd December 2012

I'd like to say thank you for your excellent service - my wool arrived today
despite the Christmas post. Now I may even get the cardigan knitted for my
husband's birthday at the beginning of Feb!! Best wishes, Gail

Message: 6th December 2012

Just to let you know that the yarn winder arrived safely about 15 minutes ago. This constitutes service of the finest quality; order to receipt in under 24 hours. Thank you very much. The winder is a present for our daughter who lives in Disley, Cheshire & I shall tell her what excellent service I have received as she is always on the look out for new suppliers (if she does not already use you, of course!).

Message: 1st December 2012
Many thanks once again & all the best for Christmas & a successful 2013.
Christine B

Arrived today thank you. You are just SO efficient, I must congratulate you!
Best,
Caroline in France

Message: 23rd November 2012

Dear all
Thank you so much. Your service is superb. I have ordered from you twice, once on line and this time over the phone and on both occasions the wool arrived the following day. I was delighted with the extra balls I ordered as I asked for the wool to include a specific colour and that is exactly what I got. Well done; I shall certainly use you again.
Many thanks
Pat S

Message: 9th November 2012
Message:
Thank you for the very swift delivery of my order. I am very pleased with my purchases. Elizabeth

Message: 8th November 2012
Message:
I was extremely happy to receive my yarn today. I had run out of Debbie Bliss yarn knitting a sweater. I had enough to do everything except the collar. I searched wool shops all over Canada and the USA to no avail. I stumbled upon your shop through an online search. I will use you again.
Thank you
Bonnie B

Message: 31st October 2012

Dear Sir / Madam,

I came home from work yesterday to find your package waiting for me - thank you!
I didn't even expect it yet...
Thanks very very much for the quick and efficient service!

All the best,
Hadas, Jerusalem

Message: 25th October 2012

Message:
just to say thanks again for such brilliant customer service phoned up and placed an order around 3pm and had it next day so pleased you are brilliant :-)

Message: 23rd October 2012

Dear Sir/Madam,
I just wanted to inform you that I already received my package. Thanks! The yarns are truly amazing, they are my new riches...
Best regards, Anne

Message: 9th October 2012

Received pattern few minutes ago. Absolutely delighted. Will shop again soon. Thanks again Charlotte.
Elaine

Message: 9th October 2012

Hope the business is going well, Stash is always my first port of call when I see a yarn I want.
Best wishes
Wendy

Message: 9th October 2012

Charlotte what an extremely kind thing to do for me. Be assured I sincerely appreciate all the time you taken to help me. I have chosen Lopi Book 22. I’ll continue my search for Aran gloves. Thank you once again and I look forward to buying from S F Y again.

Elaine

Message: 8th October 2012

Thank you so much. My compliments on great customer service. Loving my yarn too and can't wait to start my project.
Margaret
Sent from my iPhone

Message: 28th September 2012

The parcel arrived today quickly. Many thanks.
Best regards.
Françoise S

Message: 8th August 2012

Thank you for my order it arrived today. I am about to place another order and I hope it will arrive just as fast.
Thanks again

June ( Australia )

Message: 1st August 2012
I finally managed to visit the shop on Monday, had a wonderful welcome and bought everything I needed, will be calling again

Marina

Message: 18th July 2012
One of the best sites for lovely yarns. Have a very good clearance section as well.

Sarah

Message: 3th July 2012

Thank you for my lovely yarns and the lightning quick delivery. Everything I have come to enjoy from shopping with yourselves. :)

Lee

Message: 1st June 2012
Thanks for great service, again!

Bernadette

Message: 24th January 2012
Thanks to Steve for excellent Customer Service this afternoon - all order sorted over the phone, and searching the warehouse for me. Fantastic!! Will be back.

Jane

Message: 19th July 2012
Hi
Great service, wool received today and socks started!!!
Regards
Shirley

Message: 22nd June 2012
Your service really is brilliant.
Thank You.
I won't ever buy wool from anywhere else. You have a customer for life !
Kind Regards
Jayne

Message: 11th June 2012
Hi,
I'm just emailing to say thank you for the wonderful service. I ordered my yarn Friday evening, and even with all the horrendous weather, it was delivered safely on Monday morning. I am so impressed, and next time I need odd balls, I will be ordering from you!
Thank you very much,
Alex

Message: 6th June 2012
Thanks you Lesley for all your patience and knowledgeable advice that you gave us both in the shop yesterday. I had been looking forward so much to coming to the store after ordering on-line for so long. Can't believe that we were there for almost 5 hours!
My husband loved the colours that I chose for the cushions and shawl and I did confess to how much I'd spent. Surprisingly he was ok about it.
Thanks to everyone again. I will be sure to tell all my friends!
Thanks again
We will back when we are close to running out of wool!
Jan!

Message: 1st June 2012
Thanks so much. Yarn arrived this morning.
You guys are great! :D
Bernie

Message: 25th May 2012
Dear Stash,
I have received my order today, earlier than expected and I am delighted with the quality of the alpaca yarn. The SMC booklet is very good value, too and the person who took my order was very helpful. So full marks on all counts!
Best wishes,
Sue

Message: 18th May 2012
Dear Steve,
That is so kind of you, thank you. Your prompt attention is very much appreciated.
Whilst I am sending you this note I would just like to let you know how lovely all of your staff are (I am sure you know already but I feel it important to say anyway). I have been visiting your 'bricks and mortar' shop for some years now and both myself and my teenage daughter (now a knitter) have always been made to feel most welcome and given assistance or left to happily browse as and when appropriate. I have also recommended several people to visit your shop as I know they won't ever be disappointed.

Many thanks again.

Best wishes,

Sarah

Message: 27th April 2012

Thank you.
This is the second time I have ordered from you and just felt that I should let you know that not only was the yarn supplied lovely but your service is great.
Regards
Jackie

Message: 20th April 2012

Hi,
Just to let you know i received the wool on Tuesday. Thanks again for the quick service.
Cheers
Kim

Message: 9th March 2012

Many thanks Stash
You are fabulous for returning orders by return - thanks , I am looking forward to receiving the wool and starting knitting .
Kind Regards
Gwenn

Message: 9th March 2012

Thankyou for your prompt reply to my email. I have placed order.
Can I say what a brill service you offer, when I placed my first order a lovely lady phoned me to say it would be a bit late as you were waiting for an order to come in, most companies would not bother to let you know. So once again thank you very much
Kind regards
Heather

Message: 2nd March 2012

Thank you very much indeed for my order - received very promptly, books are super, and good value and no charge for postage - what more could I ask for? (apart from more free time for knitting!)
I will definitely be ordering wool from you soon.
Best wishes from Kath P

Message: 24th February 2012

Message:
Just wanted to say thank you for the amazing service. I ordered yarn Wednesday afternoon and recieved it by 9am the next morning. Thank you.
Moyna

Message: 15th February 2012

I loved your shop when I came yesterday - spent much more than I planned but am so pleased with my purchases. What a lovely atmosphere, and so great to see and feel the yarns and needles. It is probably just as well that you are closed at weekends as I would be seriously broke in no time!! Susan

Message: 13th February 2012

Thank you very much for my excellent wool and my lovely addi circular needles. My first experience with the addis they are wonderful. Thank you for the great service and quick delivery to Australia I will order again thank you

Elizabeth

Message: 10th February 2012

It's here already! Thanks so much for such a swift response. When you get that urge to knit you want to start right away! Many thanks Jane

Message: 20th January 2012

Just wanted to say a belated thanks for my red yarn, which is exactly what I required. It has been incorporated into baby clothes for the imminent arrival of my 6th grandchild! J
Very best wishes,
Ingrid

Message: 6th January 2012

Hi
Thank you very much my order arrived this morning, just wanted to say excellent service...and I have ordered some more...
Thank you for your prompt service, much appreciated.

Yours
Sylvia

Message: 22nd December 2011

Hi, Once again an excellent quality service. Order placed 15:23 on 20th and order received the following morning! Its a shame the bigger shops cannot do the same. Thank you once again - You should have an option on your site for feedback.

Carol F

Message: 12th December 2011
I ordered just one skein of yarn which I have been trying to track down for about 6 months to finish a project. I was really pleased to find it on your website. The order arrived promptly, postage was reasonable and the website is great and easy to negotiate - with all sorts of goodies.

I hope to be using you again. Many thanks.

Pauline.

Message: 25th November 2011

hi Anne,
just wanted to let you know that our order has arrived,and also to say thankyou for the lovely service. the yarn is wonderful such lovely colours .i've added your site to my favourites list and we will be back once again thankyou take care
best wishes
pam

Message: 18th November 2011

Just want to say that the parcel has arrived and very many thanks for such prompt excellent service. Really appreciated.

Best wishes
Gill

Message: 15th November 2011

Arrived safely, gorgeous wool. Thanks for your excellent customer service.
Liz x

Message: 12th November 2011

Thank you so much for such a wonderful service. I cannot believe that I am
in receipt of my order within 21 hrs of ordering, fantastic service, you
deserve to do well, and I will definitely be back for more,
many thanks, Maggie.

Message: 11th November 2011

Message:
Just wanted to say a quick but hearty " thank you" for the supersonically fast dispatch of my order. Placed via phone only yesterday- and it arrived already today. Wow! Thank you also for your guidance in helping me choose the right knitting needles fromKnitPro ( which I adore)

I appreciate it....and will be delighted to buy from you again. MUST tell all my fellow knitters about you, too.

Warm regards
Michaela

Message: 5th November 2011

Wonderful service.
The yarn arrived on Saturday Nov 5th.
Many thanks
Olive

Message: 5th November 2011

Thank you for the knitting pattern which I received today.

Your helpful and friendly staff and wide range of yarns and patterns make
your shop a pleasure to visit.

Kind regards
Karen

Message: 19th October 2011

Hello Stash Yarns
Just a quick note to say that I am really pleased with the service I have had from your company. I ordered my wool and pattern on Monday lunchtime and it arrived yesterday morning. I have had to wait up to 10 days to receive Louisa Harding wools from other websites so I'm delighted that I've found you! Super quick, super efficient, thanks you so much.
Happy Wednesday!
Louisa

Message: 7th October 2011

Thank you for very prompt despatch and delivery of my order. Most impressive

Mary R

Message: 6th October 2011

Many thanks for the delivery of my pattern books which I ordered on Tuesday, they arrived this morning.
Just need to choose what I will knit/crochet first.
I have visited your shop personally and found everyone very helpful.
Your service is brilliant.
Many thanks again

Liz P

Message: 4th October 2011

Thank you so much for my order which arrived this morning. One very satisfied customer! Delighted to do business with you. Kind regards Cathleen : )

Message: 4th October 2011

Hi Anne, the post man has been! I'll get the needles out again tonight! Will be back soon for more.

Thanks Pauline

Message: 23rd September 2011

Dear Stash Fine Yarns Teams!
I have got the item. Thank you! Very fast delivery!
Wonderful store! Will buy again
Best regards,
Natalia

Message: 27th August 2011

Hello
Once again wool arrived two days
after order placed .
You continue to give great service and quality wool
Thanks again
June

Message: 21st August 2011

Package arrived safely, can't believe how prompt your service is.
Absolutely delighted with both quality and service. Mary

Message: 16th August 2011

I visited the shop for the first time today, just wanted to thank your staff for all their help, the coffee was great. I am looking forward to a return visit. Thanks again.
Joan D.

Message: 16th August 2011

Just wanted to says thanks for such a speedy service. I placed my order at lunchtime yesterday and it arrived this morning. WOW! I chose the Heavenly shade which is much more denim friendly than appears on screen - it's gorgeous!It will take me a while to complete this project but will definately shop here again. Many Thanks,
Alison M

Message: 12th August 2011

Super fast, once again !!!!
Thank you
Jane.

Message: 12th August 2011

Thank you very much for your excellent service - wool has arrived today - I shall certainly be using you again!

Trish

Message: 21st July 2011

Thank you so much, my order arrived this morning, superb service as I only ordered yesterday. Once again grateful thanks for such a brilliant service. Vida

Message: 15th July 2011

Once again your service is second to none! Thank you. Susy

Message: 8th July 2011

Thanks very much for my order, which I received yesterday. Your service is the best!

Message: 6th July 2011

Is it a bird? is it a plane? No, it’s superStash!
I can’t believe how quickly you guys send out your online orders! I placed an order at 13.06 and got the confirmation of dispatch at 14.29. I love instant gratification :)

Kayos via Ravelry

Message: 1st July 2011

My order arrived first thing this morning, excellent as always - I love the sock
yarn, it looks and feels fabulous and I can't wait to knit with it . very many
thanks, Rosemarie

Message: 22nd June 2011

Thank you. Your service is exceptionally quick and efficient as always.
Susy

Message: 24th May 2011

Hi all at Stash,

Got my order (above) today and jus wanted to say thank very much. It's always a pleasure buying from you. The site is easy to navigate, the items for sale are mouthwatering and your packing and shipping is first class.

Kind regards,
Margaret

Message: 20th May 2011

Dear Anne,

It arrived yesterday. Thank you so much! I have recommended your website on Facebook - such good service!

Kind regards,
Dee

Message: 5th May 2011

Thank you so much for your really quick order - arrived this morning. A friend had told me you wwere really quick but I didn't quite believe it. A great site to have found and I will be back

Regards
Judy

Message: 28th April 2011

Hello,

I am a returning customer, and once again I am impressed by your quick
and excellent service (a rare thing these days indeed). Keep up the
good work!

Igor V

Message: 20th April 2011

Just letting you know that my order has arrived safely and I am so very pleased with the magazines.

Many thanks

Sue ( in Australia )

Message: 29 March 2011

Sent: 29 March 2011 12:42
Subject: Re: araucania

Goodness me, what a star you are! Thanks so much for tracking this down for
me - and for your suggestion about looking at the colour combinations. I'd
just been going by the pictures on various websites! How I wish companies
would stick to their colour ranges and just add rather than dropping off the
old ones.
You really are great to have done this for me and I hope you can add my
thanks to your customer comments as I don't know how to do feedback type
things on people's websites!
Nancy

Message: 25 March 2011

Many thanks for your excellent service. The order I placed at 3pm yesterday
has already arrived, 11.40 am the following day.
Kathy

Message: 18 March 2011

Received items p.m.18th. many thanks for your prompt posting & usual 5* service.
Thanks again H.Morgan.

Message: 11 March 2011

Thank you very much, amazing fast return as always. The patterns look really good, although I have a few things to finish first!
very best wishes, Rosemarie

Message: 11 March 2011

Dear Stash
Just a quick note to say thanks for the 2 x Rowan and 1 x Noro pattern books. As usual, the service is speedy, the products are fantastic and you're alway a pleasure to do business with.
Kindest regards
Susan

Message: 17 January 2011

Received yesterday. Thanks so much. Can't wait to knit it up. Thanks once again for excellent service and prompt despatch of the order.
Sue W

Message: 15th January 2011

When goods arrive via Royal Mail within 24 hours of ordering I call that EXCELLENT service!
Top marks to you - and Royal Mail - for perfect efficiency.
Very many thanks for my yarn and needles which I love.
Best wishes, Mo.
Message: 21st December 2010

Thank you for your refund. This is just another example of the extraordinary customer service you provide.
You can rest assured I will continue to buy from Stash Fine Yarns, not only for the selection, but also for the quick and friendly customer service.
I have already spoken highly of your store to my fellow knitters in Norway and will continue to do so :)
Wishing you better weather for Christmas and a Happy New Year!
Sincerely
Rica M (Norway)
Message: 20th December 2010

Many thanks Anne! I call it great service !
Best wishes from Annelie (Sweden)
Message: 15th December 2010

Thank you for a speedy and very professional service. Goods excellent too!
Thanks Sue. (UK)
Message: 6th December 2010

I just wanted to thank you so much for the quick service, the awesome price and the awesome quality. I love the araucania pima cotton and it's very hard to find here in Canada for a good price. I will be shopping with you again for sure!
Have a Happy Christmas and New Year!
Janet (Canada)
Message: 8th December 2010

The stitch holder and the Clover circular needles arrived yesterday - thanks ever so much.
I am very impressed with your response and look forward to ordering many more lovely knitting materials from Stash Fine Yarns.
With my best wishes,
Mireille (UK)
Message: 6th December 2010

The yarn arrived today, in spite of the horrendous weather - very many thanks.
As ever, I am impressed by your efficiency.
Judy (UK)

Message: 7th December 2010
Many thanks for your prompt service. Your parcel arrived safely yesterday...and my first sock is nearly finished!
Best wishes
Francoise F (Sweden)

Message: 6th December 2010
I'd like to take the opportunity to let you know how well impressed I was with your service when I placed my first order with you a few weeks ago.
I placed my order on a Thursday lunch time and the yarn arrived on Friday morning :-)
I'll definitely be placing more orders with you and spreading the word to my knitting friends.
Best regards,
Isabel (UK)

Message:2nd December 2010
Oh my, that was super quick! Many thanks!
Christelle (Scotland)

Message:30th November 2010
Parcel received already - thanks for your brilliant service - yet again!
Eileen P (UK)

Message:28th November 2010
Hello,
I have just received my first order (araucania wool). The wool is perfect as usual.
Can't wait for the Noro Kochoran...
Salutations, Laurence (France)

Message:11th November 2010
Hello
My parcel has just arrived, through floods and depressing weather.
What a joy! I love receiving your parcels, there are no places near
where I live in rural Scotland to see and stroke yarns but your web
site is the next best thing. High fiber diet for me!!! THANK YOU! I
have serious health problems and weaving on my knitters loom and
knitting simple things with lightweight yarns gives me so much fun
that my days are brighter. Love you loads!!!
Bronwen xxx

Message:3rd November 2010
Dear Anne!
Thanks big for fine service!
I very much love your shop. And reasonable prices for a smart yarn.
Yours faithfully Svetlana

Message:2nd November 2010
Thank you so much for this prompt order, as always. I'm already using the needles to knit mittens for my daughter! Brilliant service, thanks. Rosemarie

Message:26th October2010
Just want to say thankyou for a lovely afternoon today with Debbie Bliss, and what dedicated staff you have working in the shop very very helpful.Very nice cakes for the afternoon tea you all must have worked really hard to get this afternoon together.I order from your online shop which is very good and easy to use.
Thanks again
from Pam

Message:26th October2010
Thank you for organising such a fun afternoon. Thanks to everyone including Debbie (of course) for their good humoured hard work.
See you soon. Di

I am so happy to have found you, my order came so quickly, very pleased indeed, and your website is so easy to navigate, many many thanks, I have used several different companys over the years, but none have had the stock and been as efficient as Stash when fullfilling an order
D E Orrow

Dear ‘Stash’
Although there is rain again today in West Wales my house is filled with sunshine from the lovely parcel of Araucania Copihue which you sent so promptly. I am sure you know that customers want their orders immediately. I am also pleased to have the Jean Moss book with the gorgeous photographs of Chile and many interesting patterns.
Thank you again for your excellent service.
Mrs Fay Cori.

Hi
Just wanted to say - fabulous service, gorgeous yarns and I'll be back!!
Jackie Shields.

Very fast delivery, beautiful yarn, thank you very much!!
Best regards
Emanuela

Hiya,
Just wanted to say thank you very much for the great service. Ordering yesterday and getting the delivery today is fantastic service.
Cheers Liz

Thank you, you are the best ! ;)
Greetings and have a nice day,
Mieke

Many thanks for such a prompt and efficient service. The bag arrived this morning, less than(just) 24 hrs from ordering.
Kind regards
Irene Walker

HI
I just had to say THANK you so much for the super speedy fantastic service , the post van delivered at 7.10am today ...very early but I am delighted with the yarn and "free gifts" Your service is excellent
Once again many thanks
Ms Pauline Spensley

These and many, many more!!!!

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