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Customer Comments....


Message: 15th February 2012

I loved your shop when I came yesterday - spent much more than I planned but am so pleased with my purchases. What a lovely atmosphere, and so great to see and feel the yarns and needles. It is probably just as well that you are closed at weekends as I would be seriously broke in no time!! Susan



Message: 13th February 2012

Thank you very much for my excellent wool and my lovely addi circular needles. My first experience with the addis they are wonderful. Thank you for the great service and quick delivery to Australia I will order again thank you

Elizabeth




Message: 10th February 2012

It's here already! Thanks so much for such a swift response. When you get that urge to knit you want to start right away! Many thanks Jane



Message: 20th January 2012

Just wanted to say a belated thanks for my red yarn, which is exactly what I required. It has been incorporated into baby clothes for the imminent arrival of my 6th grandchild! J
Very best wishes,
Ingrid



Message: 6th January 2012

Hi
Thank you very much my order arrived this morning, just wanted to say excellent service...and I have ordered some more...
Thank you for your prompt service, much appreciated.

Yours
Sylvia



Message: 22nd December 2011

Hi, Once again an excellent quality service. Order placed 15:23 on 20th and order received the following morning! Its a shame the bigger shops cannot do the same. Thank you once again - You should have an option on your site for feedback.

Carol F



Message: 12th December 2011
I ordered just one skein of yarn which I have been trying to track down for about 6 months to finish a project. I was really pleased to find it on your website. The order arrived promptly, postage was reasonable and the website is great and easy to negotiate - with all sorts of goodies.

I hope to be using you again. Many thanks.

Pauline.



Message: 25th November 2011

hi Anne,
just wanted to let you know that our order has arrived,and also to say thankyou for the lovely service. the yarn is wonderful such lovely colours .i've added your site to my favourites list and we will be back once again thankyou take care
best wishes
pam



Message: 18th November 2011

Just want to say that the parcel has arrived and very many thanks for such prompt excellent service. Really appreciated.

Best wishes
Gill



Message: 15th November 2011

Arrived safely, gorgeous wool. Thanks for your excellent customer service.
Liz x



Message: 12th November 2011

Thank you so much for such a wonderful service. I cannot believe that I am
in receipt of my order within 21 hrs of ordering, fantastic service, you
deserve to do well, and I will definitely be back for more,
many thanks, Maggie.



Message: 11th November 2011

Message:
Just wanted to say a quick but hearty " thank you" for the supersonically fast dispatch of my order. Placed via phone only yesterday- and it arrived already today. Wow! Thank you also for your guidance in helping me choose the right knitting needles fromKnitPro ( which I adore)

I appreciate it....and will be delighted to buy from you again. MUST tell all my fellow knitters about you, too.

Warm regards
Michaela



Message: 5th November 2011

Wonderful service.
The yarn arrived on Saturday Nov 5th.
Many thanks
Olive



Message: 5th November 2011

Thank you for the knitting pattern which I received today.

Your helpful and friendly staff and wide range of yarns and patterns make
your shop a pleasure to visit.

Kind regards
Karen



Message: 19th October 2011

Hello Stash Yarns
Just a quick note to say that I am really pleased with the service I have had from your company. I ordered my wool and pattern on Monday lunchtime and it arrived yesterday morning. I have had to wait up to 10 days to receive Louisa Harding wools from other websites so I'm delighted that I've found you! Super quick, super efficient, thanks you so much.
Happy Wednesday!
Louisa





Message: 7th October 2011

Thank you for very prompt despatch and delivery of my order. Most impressive

Mary R



Message: 6th October 2011

Many thanks for the delivery of my pattern books which I ordered on Tuesday, they arrived this morning.
Just need to choose what I will knit/crochet first.
I have visited your shop personally and found everyone very helpful.
Your service is brilliant.
Many thanks again

Liz P



Message: 4th October 2011

Thank you so much for my order which arrived this morning. One very satisfied customer! Delighted to do business with you. Kind regards Cathleen : )

Message: 4th October 2011

Hi Anne, the post man has been! I'll get the needles out again tonight! Will be back soon for more.

Thanks Pauline

Message: 23rd September 2011

Dear Stash Fine Yarns Teams!
I have got the item. Thank you! Very fast delivery!
Wonderful store! Will buy again
Best regards,
Natalia

Message: 27th August 2011

Hello
Once again wool arrived two days
after order placed .
You continue to give great service and quality wool
Thanks again
June

Message: 21st August 2011

Package arrived safely, can't believe how prompt your service is.
Absolutely delighted with both quality and service. Mary

Message: 16th August 2011

I visited the shop for the first time today, just wanted to thank your staff for all their help, the coffee was great. I am looking forward to a return visit. Thanks again.
Joan D.





Message: 16th August 2011

Just wanted to says thanks for such a speedy service. I placed my order at lunchtime yesterday and it arrived this morning. WOW! I chose the Heavenly shade which is much more denim friendly than appears on screen - it's gorgeous!It will take me a while to complete this project but will definately shop here again. Many Thanks,
Alison M




Message: 12th August 2011

Super fast, once again !!!!
Thank you
Jane.




Message: 12th August 2011

Thank you very much for your excellent service - wool has arrived today - I shall certainly be using you again!

Trish




Message: 21st July 2011

Thank you so much, my order arrived this morning, superb service as I only ordered yesterday. Once again grateful thanks for such a brilliant service. Vida




Message: 15th July 2011

Once again your service is second to none! Thank you. Susy




Message: 8th July 2011

Thanks very much for my order, which I received yesterday. Your service is the best!




Message: 6th July 2011

Is it a bird? is it a plane? No, it’s superStash!
I can’t believe how quickly you guys send out your online orders! I placed an order at 13.06 and got the confirmation of dispatch at 14.29. I love instant gratification :)

Kayos via Ravelry




Message: 1st July 2011

My order arrived first thing this morning, excellent as always - I love the sock
yarn, it looks and feels fabulous and I can't wait to knit with it . very many
thanks, Rosemarie




Message: 22nd June 2011

Thank you. Your service is exceptionally quick and efficient as always.
Susy




Message: 24th May 2011

Hi all at Stash,

Got my order (above) today and jus wanted to say thank very much. It's always a pleasure buying from you. The site is easy to navigate, the items for sale are mouthwatering and your packing and shipping is first class.

Kind regards,
Margaret



Message: 20th May 2011


Dear Anne,

It arrived yesterday. Thank you so much! I have recommended your website on Facebook - such good service!

Kind regards,
Dee

Message: 5th May 2011



Thank you so much for your really quick order - arrived this morning. A friend had told me you wwere really quick but I didn't quite believe it. A great site to have found and I will be back

Regards
Judy


Message: 28th April 2011


Hello,

I am a returning customer, and once again I am impressed by your quick
and excellent service (a rare thing these days indeed). Keep up the
good work!

Igor V

Message: 20th April 2011



Just letting you know that my order has arrived safely and I am so very pleased with the magazines.

Many thanks

Sue ( in Australia )


Message: 29 March 2011



Sent: 29 March 2011 12:42
Subject: Re: araucania

Goodness me, what a star you are! Thanks so much for tracking this down for
me - and for your suggestion about looking at the colour combinations. I'd
just been going by the pictures on various websites! How I wish companies
would stick to their colour ranges and just add rather than dropping off the
old ones.
You really are great to have done this for me and I hope you can add my
thanks to your customer comments as I don't know how to do feedback type
things on people's websites!
Nancy

Message: 25 March 2011


Many thanks for your excellent service. The order I placed at 3pm yesterday
has already arrived, 11.40 am the following day.
Kathy

Message: 18 March 2011


Received items p.m.18th. many thanks for your prompt posting & usual 5* service.
Thanks again H.Morgan.

Message: 11 March 2011


Thank you very much, amazing fast return as always. The patterns look really good, although I have a few things to finish first!
very best wishes, Rosemarie

Message: 11 March 2011


Dear Stash
Just a quick note to say thanks for the 2 x Rowan and 1 x Noro pattern books. As usual, the service is speedy, the products are fantastic and you're alway a pleasure to do business with.
Kindest regards
Susan

Message: 17 January 2011


Received yesterday. Thanks so much. Can't wait to knit it up. Thanks once again for excellent service and prompt despatch of the order.
Sue W

Message: 15th January 2011


When goods arrive via Royal Mail within 24 hours of ordering I call that EXCELLENT service!
Top marks to you - and Royal Mail - for perfect efficiency.
Very many thanks for my yarn and needles which I love.
Best wishes, Mo.
Message: 21st December 2010


Thank you for your refund. This is just another example of the extraordinary customer service you provide.
You can rest assured I will continue to buy from Stash Fine Yarns, not only for the selection, but also for the quick and friendly customer service.
I have already spoken highly of your store to my fellow knitters in Norway and will continue to do so :)
Wishing you better weather for Christmas and a Happy New Year!
Sincerely
Rica M (Norway)
Message: 20th December 2010


Many thanks Anne! I call it great service !
Best wishes from Annelie (Sweden)
Message: 15th December 2010


Thank you for a speedy and very professional service. Goods excellent too!
Thanks Sue. (UK)
Message: 6th December 2010


I just wanted to thank you so much for the quick service, the awesome price and the awesome quality. I love the araucania pima cotton and it's very hard to find here in Canada for a good price. I will be shopping with you again for sure!
Have a Happy Christmas and New Year!
Janet (Canada)
Message: 8th December 2010


The stitch holder and the Clover circular needles arrived yesterday - thanks ever so much.
I am very impressed with your response and look forward to ordering many more lovely knitting materials from Stash Fine Yarns.
With my best wishes,
Mireille (UK)
Message: 6th December 2010


The yarn arrived today, in spite of the horrendous weather - very many thanks.
As ever, I am impressed by your efficiency.
Judy (UK)


Message: 7th December 2010
Many thanks for your prompt service. Your parcel arrived safely yesterday...and my first sock is nearly finished!
Best wishes
Francoise F (Sweden)


Message: 6th December 2010
I'd like to take the opportunity to let you know how well impressed I was with your service when I placed my first order with you a few weeks ago.
I placed my order on a Thursday lunch time and the yarn arrived on Friday morning :-)
I'll definitely be placing more orders with you and spreading the word to my knitting friends.
Best regards,
Isabel (UK)


Message:2nd December 2010
Oh my, that was super quick! Many thanks!
Christelle (Scotland)


Message:30th November 2010
Parcel received already - thanks for your brilliant service - yet again!
Eileen P (UK)


Message:28th November 2010
Hello,
I have just received my first order (araucania wool). The wool is perfect as usual.
Can't wait for the Noro Kochoran...
Salutations, Laurence (France)


Message:11th November 2010
Hello
My parcel has just arrived, through floods and depressing weather.
What a joy! I love receiving your parcels, there are no places near
where I live in rural Scotland to see and stroke yarns but your web
site is the next best thing. High fiber diet for me!!! THANK YOU! I
have serious health problems and weaving on my knitters loom and
knitting simple things with lightweight yarns gives me so much fun
that my days are brighter. Love you loads!!!
Bronwen xxx


Message:3rd November 2010
Dear Anne!
Thanks big for fine service!
I very much love your shop. And reasonable prices for a smart yarn.
Yours faithfully Svetlana


Message:2nd November 2010
Thank you so much for this prompt order, as always. I'm already using the needles to knit mittens for my daughter! Brilliant service, thanks. Rosemarie


Message:26th October2010
Just want to say thankyou for a lovely afternoon today with Debbie Bliss, and what dedicated staff you have working in the shop very very helpful.Very nice cakes for the afternoon tea you all must have worked really hard to get this afternoon together.I order from your online shop which is very good and easy to use.
Thanks again
from Pam


Message:26th October2010
Thank you for organising such a fun afternoon. Thanks to everyone including Debbie (of course) for their good humoured hard work.
See you soon. Di


I am so happy to have found you, my order came so quickly, very pleased indeed, and your website is so easy to navigate, many many thanks, I have used several different companys over the years, but none have had the stock and been as efficient as Stash when fullfilling an order
D E Orrow


Dear ‘Stash’
Although there is rain again today in West Wales my house is filled with sunshine from the lovely parcel of Araucania Copihue which you sent so promptly. I am sure you know that customers want their orders immediately. I am also pleased to have the Jean Moss book with the gorgeous photographs of Chile and many interesting patterns.
Thank you again for your excellent service.
Mrs Fay Cori.


Hi
Just wanted to say - fabulous service, gorgeous yarns and I'll be back!!
Jackie Shields.


Very fast delivery, beautiful yarn, thank you very much!!
Best regards
Emanuela


Hiya,
Just wanted to say thank you very much for the great service. Ordering yesterday and getting the delivery today is fantastic service.
Cheers Liz


Thank you, you are the best ! ;)
Greetings and have a nice day,
Mieke


Many thanks for such a prompt and efficient service. The bag arrived this morning, less than(just) 24 hrs from ordering.
Kind regards
Irene Walker


HI
I just had to say THANK you so much for the super speedy fantastic service , the post van delivered at 7.10am today ...very early but I am delighted with the yarn and "free gifts" Your service is excellent
Once again many thanks
Ms Pauline Spensley


These and many, many more!!!!

 

Need help in making your purchase? Call us on 0044 (0)1244 389310
Why shop at Stash?
Stash Fine Yarns is a 'real' physical shop founded in 2005 based in Chester, UK. We're a real Shop!
Unlike many online yarn stores our staff have a wealth of experience to draw upon for advice to help you place your order.Customer Advice Line with help from friendly experienced knitters
We show our stock holding to ensure we have sufficient for your needs. Unlike many online stores who take your money and make you wait!It's guaranteed to be in Stock
All orders are dispatched Royal Mail 1st Class/Airmail for efficient fast delivery.Express Delivery
Orders placed before 3.15pm will normally be dispatched the same day (Monday-Friday).Same Day Despatch
All of our products come with a 7 day guarantee. If you're not 100% happy with your order just return it to us for a full refund.No Quibble Guarantee




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